Refund Policy

Refund Policy

This Refund Policy applies to all purchases made through our website, including hand soap, body soap, shampoo, and other personal care products. By placing an order, you agree to the terms outlined below.

1. Eligibility for Refunds

Refunds are available only for items that meet the following criteria:
  • Damaged, defective, or incorrect products received (provide clear photos for verification).
  • Unused, unopened items in their original packaging (hygiene standards must be met).

2. Non-Refundable Items

The following items are not eligible for refunds:
  • Used or opened personal care products (due to hygiene regulations).
  • Items returned after the 30-day return period.
  • Products damaged due to improper use or mishandling.

3. Return Process

To request a refund, contact our customer service via service@mrsmeyershub.com with your order number, reason for refund, and relevant photos (if applicable). We will provide return instructions within 24 business hours.

4. Refund Processing

Once we receive and inspect the returned item, refunds will be processed to your original payment method. Processing time is 5-10 business days, depending on your payment provider.

5. Shipping Costs

Shipping costs are non-refundable unless the return is caused by our error (e.g., wrong item, damaged product).
For further assistance with refunds, contact our customer service team via the provided email. We will resolve your request promptly and fairly.